Freight forwarders want new GRA payment system halted

Freight forwarders in Ghana are asking the Ghana Revenue Authority (GRA) to stop using a new payment system. The GRA deployed an AI tool in February. This tool is meant to find undervalued goods and high-risk shipments. It also aims to make customs work better.

This request highlights potential issues with new technology in customs. Such systems are designed to boost revenue and reduce fraud. However, they can also create new challenges for businesses. These challenges can affect trade flow and the cost of doing business. Any delays or issues with customs processes can increase costs for importers. These costs often passed on to consumers. This can impact inflation and market prices.